This maintenance will be rescheduled to a future date.

We can now report that all late grades are visible once again for both students and instructors. This issue only impacted late grades for activities in InQuizitive, Tutorials, NOQE (Norton Online Quiz Engine), and ZAPS between January 16th through March 4th, 2025; all other Norton products were not affected by this issue. Also, please note that this issue only impacted late grades; all grades earned prior to the passage of a Grades Accepted Until date were properly recorded upon completion. While we have restored all the late grades we could locate in our databases, there still may be a few late grades that need to be manually restored. In those cases, please ask students to simply relaunch the activity and the late grade will be immediately restored. We thank you for your patience while we worked to resolve this issue! If you have any questions or need further assistance, please contact Norton’s support team at https://support.wwnorton.com/request

This incident has been resolved. We will continue to monitor support form submissions to ensure there are no further issues.

The scheduled maintenance has been completed. If you experienced any issues or need assistance, please contact our support team at support.wwnorton.com/request

The scheduled maintenance has been completed.

The scheduled maintenance is complete. If you experienced any issues or need assistance, please contact our support team at https://support.wwnorton.com/request