All Systems Operational
Uptime over the past 90 days. View historical uptime.
wwnorton.com (main website) ? Operational
90 days ago
99.73 % uptime
Today
Norton Ebooks ? Operational
90 days ago
99.73 % uptime
Today
InQuizitive ? Operational
90 days ago
99.73 % uptime
Today
Smartwork5 ? Operational
90 days ago
99.73 % uptime
Today
Norton Testmaker ? Operational
90 days ago
99.73 % uptime
Today
Additional Digital Resources ? Operational
90 days ago
99.73 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022
W. W. Norton website and digital products system maintenance - Saturday May 21st
Completed - The scheduled maintenance has been completed.
May 21, 09:36 EDT
Scheduled - "The W. W. Norton website and digital products will be undergoing system maintenance on Saturday May 21st from 6:30 AM until 9:30 AM Eastern Time. You should still be able to access all products with an existing account, however, users might not be able to make online purchases during this time. Should you need assistance during this time, please contact our Support team: https://support.wwnorton.com/request"
May 17, 10:17 EDT
May 20, 2022
Monitoring Internet Service Outage
Resolved - This incident has been resolved.
May 20, 21:20 EDT
Monitoring - Norton is monitoring a network outage with a major global Internet backbone provider that provides the network to a range of services in the United States, UK, and Germany. All Norton applications are operational, but our teams will continue track the status of the incident to assess any impact on Norton systems.
May 20, 11:18 EDT
Norton digital products unavailable
Resolved - The incident has been resolved, and all sites are up and running again. If you experience any further issues please contact support at https://support.wwnorton.com/request.
May 20, 02:45 EDT
Update - We are continuing to investigate this issue.
May 20, 00:45 EDT
Investigating - We are currently investigate an outage of Norton's digital landing pages and website. We hope to resolve this quickly, and apologize for any inconvenience.
May 20, 00:41 EDT
May 19, 2022
W. W. Norton online products system maintenance on Thursday May 19th
Completed - The scheduled maintenance has been completed.
May 19, 12:55 EDT
Scheduled - W. W. Norton online products will be undergoing system maintenance on Thursday May 19th from 6:00 AM until 11:00 AM Eastern Time. You should still be able to access all products with an existing account, however, users might not be able to make online purchases during this time. Should you need assistance during this time, please contact our Support team: https://support.wwnorton.com/request
May 12, 09:09 EDT
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Smartwork Chemistry Molecular Drawing Tool
Resolved - This incident has been resolved.
May 13, 09:29 EDT
Investigating - We are currently investigating an issue around 2-D and multiple-step chemistry drawing questions. Users may not be able to submit these types of question. We hope to resolve this quickly, and apologize for any inconvenience.
May 13, 07:56 EDT
May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

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