Identified - Due to recent Chrome browser updates, our instructor resource files are intermittently getting flagged with security warnings when instructors attempt to download the files. While we await progress on the Chrome browser issue, we recommend that instructors use other browsers to download resources (Safari, Firefox, etc.). If you need assistance, please contact our Support Team: https://support.wwnorton.com/request
Jul 17, 15:13 EDT
Jul 17, 15:13 EDT
Investigating - We are investigating an issue where instructor resource files are intermittently getting flagged with a security warning on Chrome browsers when instructors try to download the files. Our teams are working to resolve this.
Jul 17, 13:21 EDT
Jul 17, 13:21 EDT
wwnorton.com (main website)
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Operational
Norton Ebooks
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Operational
InQuizitive
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Operational
Smartwork5
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Operational
Norton Testmaker
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Operational
Additional Digital Resources
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
W. W. Norton network maintenance
Aug 15, 07:00-12:00 EDT
W. W. Norton will have scheduled maintenance to our network on Saturday, 8/15/2020 from 7 AM EDT to approximately noon EDT. There is no expected downtime during this maintenance, but access to multimedia files for some resources might be temporarily inaccessible during the maintenance window. If you experience any issues, please contact our support team: https://support.wwnorton.com/request
Posted on Aug 11, 11:08 EDT
Posted on Aug 11, 11:08 EDT