All Systems Operational
Uptime over the past 90 days. View historical uptime.
wwnorton.com (main website) ? Operational
90 days ago
100.0 % uptime
Today
Norton Ebooks ? Operational
90 days ago
99.99 % uptime
Today
InQuizitive ? Operational
90 days ago
99.99 % uptime
Today
Smartwork5 ? Operational
90 days ago
99.99 % uptime
Today
Norton Testmaker ? Operational
90 days ago
100.0 % uptime
Today
Additional Digital Resources ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Website and digital product maintenance for December 5, 2020 Dec 5, 06:00-14:00 EST
The W. W. Norton website and digital products will undergo system maintenance on Saturday, December 5th from approximately 6:00 AM to 2:00 PM Eastern Time. The main website wwnorton.com and digital products will not be available during this timeframe.
Posted on Nov 25, 15:09 EST
Past Incidents
Dec 2, 2020

No incidents reported today.

Dec 1, 2020
Technical Support form on the website intermittently not accepting submissions
Resolved - This incident has been resolved.
Dec 1, 16:43 EST
Investigating - We are investigating reports that customers are again intermittently encountering error messages when trying to submit technical support request forms. Our teams are working to resolve this issue. If you require assistance, please contact our support team at https://wwnorton.com/tech-support.
Nov 15, 05:25 EST
Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Interruptions in access to Norton digital products
Resolved - This incident has been resolved. If you require further assistance, please contact Norton support at https://support.wwnorton.com/request
Nov 19, 11:55 EST
Investigating - We are receiving reports of interruptions in access to Norton digital products. Our team is working to identify the root cause and implement a solution.
Nov 19, 11:30 EST
Nov 18, 2020

No incidents reported.

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