All Systems Operational
wwnorton.com (main website) ? Operational
90 days ago
99.99 % uptime
Today
Norton Ebooks ? Operational
90 days ago
100.0 % uptime
Today
Norton Illumine ? Operational
90 days ago
100.0 % uptime
Today
InQuizitive ? Operational
90 days ago
100.0 % uptime
Today
Smartwork5 ? Operational
90 days ago
100.0 % uptime
Today
Norton Testmaker ? Operational
90 days ago
100.0 % uptime
Today
Additional Digital Resources ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 21, 2024

No incidents reported today.

May 20, 2024

No incidents reported.

May 19, 2024
Completed - The scheduled maintenance has been completed.
May 19, 19:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 08:00 EDT
Scheduled - The W. W. Norton website and digital products will undergo system maintenance from 8am-8pm Eastern on Sunday, May 19. New account creation, online purchases, and password changes will not be possible during this time. Access to products using existing accounts will not be impacted. Should you need assistance please contact our Support team: https://support.wwnorton.com/request
May 10, 11:58 EDT
May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024
Resolved - This incident has been resolved and Canadian students can make purchases at this time. If you continue to experience issues, please contact our Support team via support.wwnorton.com/request
May 16, 11:42 EDT
Investigating - We are currently experiencing an issue processing payments for Canadian customers for digital product purchases. Access to existing digital products is not impacted. Students may register for trial access or redeem a code without issue. If you need help as we work to resolve this, please contact our Support team via support.wwnorton.com/request
May 16, 11:11 EDT
May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.