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Investigating - We are investigating an issue with new purchases in which some users have reported receiving an error message when using a credit card. Access to products using existing accounts is not impacted. Should you need assistance please contact our Support team: https://support.wwnorton.com/request
Apr 21, 2025 - 02:38 EDT
wwnorton.com (main website)
?
Operational
90 days ago
100.0
% uptime
Today
Norton Ebooks
?
Operational
90 days ago
100.0
% uptime
Today
Norton Illumine
?
Operational
90 days ago
100.0
% uptime
Today
InQuizitive
?
Operational
90 days ago
100.0
% uptime
Today
Smartwork5
?
Operational
90 days ago
100.0
% uptime
Today
Norton Testmaker
?
Operational
90 days ago
100.0
% uptime
Today
Additional Digital Resources
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Apr 17, 19:58 EDT
Update -
We are continuing to monitor for any further issues.
Apr 17, 19:50 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 17, 19:49 EDT
Identified -
The W. W. Norton website and digital products are undergoing necessary system maintenance. New account creation, online purchases, and password changes will not be possible during this time. Access to products using existing accounts will not be impacted. Should you need assistance please contact our Support team: https://support.wwnorton.com/request
Apr 17, 16:30 EDT
