All Systems Operational

Uptime over the past 90 days. View historical uptime.
wwnorton.com (main website) Operational
90 days ago
99.94 % uptime
Today
Norton Ebooks Operational
90 days ago
100.0 % uptime
Today
Norton Illumine Operational
90 days ago
100.0 % uptime
Today
InQuizitive Operational
90 days ago
100.0 % uptime
Today
Smartwork5 Operational
90 days ago
100.0 % uptime
Today
Norton Testmaker Operational
90 days ago
100.0 % uptime
Today
Additional Digital Resources Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 13, 2026

No incidents reported today.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Maintenance Release for Norton Ebooks and Norton Illumine
Completed - The scheduled maintenance has been completed.
Aug 6, 11:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 08:30 EDT
Scheduled - On Thursday, August 6, at 8:30 a.m. Eastern, Norton will release a maintenance update to the Norton Ebook Reader and Norton Illumine ebooks. This release includes a new functionality to merge annotations between accounts following user email updates, improvements to NortonAI, infrastructure and security updates, bug fixes, and visual updates. No outage is expected. Please contact our support team if you experience any problems and need assistance: https://support.wwnorton.com/request
Aug 5, 14:39 EDT
Grade sending issues with Canvas courses
Resolved - This incident has been completely resolved. All grades earned during this issue, for all products, have been successfully resent to Canvas grade books. Thank you for your patience! If you need additional assistance, please contact our support team at support.wwnorton.com/request
Aug 6, 11:13 EDT
Monitoring - This issue has been resolved, so all new grades earned from this point forward will be properly sent to your Canvas grade book. We are also working on sending all previously earned grades to Canvas grade books. Over the next hour, you should see your previous grades properly updated in your grade books. We will post a final update once we confirm that all previous grades have been successfully updated.
Aug 5, 15:59 EDT
Identified - Our developers have identified the root cause of this issue and have sent a request to Canvas support to make the necessary adjustments to resolve this problem. We are currently waiting for a response from Canvas, as we are unable to make the necessary changes ourselves. Grades are still being properly stored in our databases so students may continue completing assignments and those grades will be sent to their grade books after Canvas has resolved this issue. At this time, no other LMS platforms (Blackboard, Brightspace/D2L, Moodle, etc.) are experiencing this issue. Thank you for your continued patience!
Aug 5, 13:04 EDT
Update - We are continuing to investigate this issue.
Aug 5, 09:08 EDT
Investigating - We have received multiple reports that grades are not being sent properly to Canvas grade books. Students may receive an error message that reads, "Your work and your grade have been saved, but we were not able to transfer your grade to your LMS." Grades are still being properly saved in our database, so students can continue working and receiving grades. Once this issue has been resolved, any grades perviously earned will be properly sent to LMS grade books. We are currently investigating this issue and will provide more updates as they become available. If you need assistance in the meantime, please contact our support team at support.wwnorton.com/request
Aug 4, 17:15 EDT

Aug 5, 2026

Aug 4, 2026

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage