All Systems Operational

Uptime over the past 90 days. View historical uptime.
wwnorton.com (main website) Operational
90 days ago
99.92 % uptime
Today
Norton Ebooks Operational
90 days ago
100.0 % uptime
Today
Norton Illumine Operational
90 days ago
100.0 % uptime
Today
InQuizitive Operational
90 days ago
100.0 % uptime
Today
Smartwork5 Operational
90 days ago
100.0 % uptime
Today
Norton Testmaker Operational
90 days ago
100.0 % uptime
Today
Additional Digital Resources Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 18, 2026

No incidents reported today.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Maintenance release for wwnorton.com
Completed - The scheduled maintenance has been completed. If you need assistance, please contact our support team: https://support.wwnorton.com/request
Jul 16, 15:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 09:00 EDT
Scheduled - On Thursday, July 16, Norton will release a maintenance update to wwnorton.com. The release includes improvements to purchase option display on book pages and general purchasing. No downtime or customer impact is expected. Please contact our support team if you experience any problems and need assistance: https://support.wwnorton.com/request
Jul 14, 16:24 EDT
Credit card purchases failing
Resolved - This issue is resolved. We partner with a company to process credit card purchases, and they experienced an outage last night that they have since resolved. If you experience any issue purchasing now, please contact our support team at support.wwnorton.com/request
Jul 16, 08:52 EDT
Investigating - We are currently investigating an issue with credit card purchases failing. Please subscribe to this page for updates. If you need assistance in the meantime, please contact our support team at support.wwnorton.com/request
Jul 15, 19:54 EDT
Jul 15, 2026
Jul 14, 2026

No incidents reported.

Jul 13, 2026
Maintenance Release for Norton Ebooks and Norton Illumine
Completed - The scheduled maintenance has been completed.
Jul 13, 11:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:30 EDT
Scheduled - On Monday, July 13, at 8:30 a.m. Eastern, Norton will release a maintenance update to the Norton Ebook Reader and Norton Illumine ebooks. This release includes accessibility improvements, search and Listen read aloud enhancements, infrastructure and security updates, bug fixes, and other platform improvements. No outage is expected. Please contact our support team if you experience any problems and need assistance: https://support.wwnorton.com/request
Jul 10, 12:36 EDT
Jul 12, 2026
Purchase failures on wwnorton.com
Resolved - This incident has been resolved.
Jul 12, 18:03 EDT
Monitoring - The issue has been fixed and we are monitoring the site. If you continue to experience any issues, please contact support.wwnorton.com/request.
Jul 12, 16:38 EDT
Investigating - We are investigating reports of purchase failure on https://wwnorton.com/. We will post updates here. If you are experiencing this issue, please contact support.wwnorton.com/request for help.
Jul 12, 16:05 EDT
Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

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