All Systems Operational
Uptime over the past 90 days. View historical uptime.
wwnorton.com (main website) ? Operational
90 days ago
99.99 % uptime
Today
Norton Ebooks ? Operational
90 days ago
100.0 % uptime
Today
InQuizitive ? Operational
90 days ago
100.0 % uptime
Today
Smartwork5 ? Operational
90 days ago
100.0 % uptime
Today
Norton Testmaker ? Operational
90 days ago
100.0 % uptime
Today
Additional Digital Resources ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 8, 2021

No incidents reported today.

Dec 7, 2021

No incidents reported.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021
Textbook purchase options display issue on wwnorton.com
Resolved - This incident has been resolved.
Nov 30, 17:17 EST
Identified - We've identified an issue with the display of hardcopy textbook purchase options on wwnorton.com. Some textbook formats are not showing. Digital product purchase options are displaying correctly. Our team is working to resolve the issue. If you need assistance in the meantime to confirm textbook format options, pricing, or to make a purchase of a hardcopy book, please contact us via support.wwnorton.com/request
Nov 30, 16:18 EST
Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Blackboard platform maintenance - LTI 1.3 impacted
Completed - The scheduled maintenance has been completed.
Nov 25, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 05:00 EST
Scheduled - On Thursday November 25th, from 5-6pm Eastern, Blackboard will be migrating their Developer Portal. All LTI and RESTful integrations will be unavailable, so schools connecting to W. W. Norton applications via LTI 1.3 will not be able to connect during this period. More information on Blackboard's scheduled maintenance can be found at https://status.blackboard.com/.
Nov 19, 15:30 EST
Nov 24, 2021
Beta Norton Ebook Reader annotations
Resolved - Annotations in the beta-test version of the Norton Ebook Reader are now functioning normally. We will continue to monitor annotation functionality for stability.
Nov 24, 11:44 EST
Identified - We have identified an issue with the beta version of the new Norton Ebook Reader where users are unable to create highlights and annotations. Users on the Beta Reader may opt out of the beta and use the previous version of the annotation tool. This incident does not impact users who are not beta-testing. Our teams are working to resolve the issue. If you need assistance in the meantime, please go to support.wwnorton.com/request
Nov 23, 17:20 EST
← Incident History Powered by Atlassian Statuspage