Identified - Due to recent Chrome browser updates, our instructor resource files are intermittently getting flagged with security warnings when instructors attempt to download the files. While we await progress on the Chrome browser issue, we recommend that instructors use other browsers to download resources (Safari, Firefox, etc.). If you need assistance, please contact our Support Team: https://support.wwnorton.com/request
Jul 17, 15:13 EDT
Investigating - We are investigating an issue where instructor resource files are intermittently getting flagged with a security warning on Chrome browsers when instructors try to download the files. Our teams are working to resolve this.
Jul 17, 13:21 EDT
wwnorton.com (main website) ? Operational
90 days ago
99.99 % uptime
Today
Norton Ebooks ? Operational
90 days ago
99.99 % uptime
Today
InQuizitive ? Operational
90 days ago
99.99 % uptime
Today
Smartwork5 ? Operational
90 days ago
99.88 % uptime
Today
Norton Testmaker ? Operational
90 days ago
100.0 % uptime
Today
Additional Digital Resources ? Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
W. W. Norton network maintenance Aug 15, 07:00-12:00 EDT
W. W. Norton will have scheduled maintenance to our network on Saturday, 8/15/2020 from 7 AM EDT to approximately noon EDT. There is no expected downtime during this maintenance, but access to multimedia files for some resources might be temporarily inaccessible during the maintenance window. If you experience any issues, please contact our support team: https://support.wwnorton.com/request
Posted on Aug 11, 11:08 EDT
Past Incidents
Aug 14, 2020

No incidents reported today.

Aug 13, 2020

No incidents reported.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020
Completed - The scheduled maintenance has been completed.
Aug 8, 12:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 06:30 EDT
Update - W. W. Norton will have scheduled maintenance to our network on Saturday, 8/8/2020 from 6:30 AM EDT to approximately noon EDT. There is no expected downtime during this maintenance. If downtime occurs due to unforeseen issues, it should be limited to under 5 minutes. If you experience any issues, please contact our support team: https://support.wwnorton.com/request
Aug 7, 10:03 EDT
Scheduled - W. W. Norton will have scheduled maintenance to our network on Saturday, 8/8/2020 from 6:30 AM EDT to approximately noon EDT. There is no expected downtime during this maintenance. If downtime occurs due to unforeseen issues, it should be limited to under 5 minutes. If you experience any issues, please contact our support team: https://support.wwnorton.com/request
Aug 5, 09:55 EDT
Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020
Resolved - This issue has been resolved.
Aug 5, 09:52 EDT
Identified - Certain pages on wwnorton.com are not displaying correctly when using the Chrome browser. We have identified the issue and will release a fix within 24 hours. The website displays correctly in other browsers such as Safari and Firefox.
Jul 23, 09:11 EDT
Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.