All Systems Operational

Uptime over the past 90 days. View historical uptime.
wwnorton.com (main website) ? Operational
90 days ago
100.0 % uptime
Today
Norton Ebooks ? Operational
90 days ago
100.0 % uptime
Today
Norton Illumine ? Operational
90 days ago
100.0 % uptime
Today
InQuizitive ? Operational
90 days ago
100.0 % uptime
Today
Smartwork5 ? Operational
90 days ago
100.0 % uptime
Today
Norton Testmaker ? Operational
90 days ago
100.0 % uptime
Today
Additional Digital Resources ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance release for Norton Ebooks and Norton Illumine Jul 28, 2025 08:30-12:00 EDT

On Monday, July 28, at 9:00am Eastern, Norton will release a maintenance update to the Norton Ebook Reader and Norton Illumine ebooks. This update includes architecture updates and user experience improvements. No outage is expected. Please contact our support team if you experience any problems and need assistance: https://support.wwnorton.com/request
Posted on Jul 15, 2025 - 09:54 EDT
Jul 16, 2025

No incidents reported today.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025
W. W. Norton website and digital products system maintenance - Sunday, July 13
Completed - The scheduled maintenance is complete. If you experienced any issues or need assistance, please contact our support team at https://support.wwnorton.com/request
Jul 13, 17:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:00 EDT
Scheduled - The W. W. Norton website and digital products will undergo system maintenance from 8am-8pm Eastern on Sunday, July 13. New account creation, online purchases, and password changes will not be possible during this time. Access to products using existing accounts will not be impacted. Should you need assistance please contact our Support team: https://support.wwnorton.com/request
Jun 26, 13:47 EDT
Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025
Canadian Customers - Purchase Maintenance
Completed - The scheduled maintenance has been completed.
Jul 5, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 01:00 EDT
Scheduled - W. W. Norton digital-product purchasing for Canada-based customers will be undergoing system maintenance on Saturday, July 5th, from 1:00 AM to approximately 7:00 AM CST. During this time customers located in Canada will be unable to make new purchases for digital products. No other impact is expected. If you need assistance during this time, please contact support.wwnorton.com/request.
Jul 2, 17:09 EDT
Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

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