Smartwork Issue
Investigating - Some customers may currently be unable to save assignments and may see an error message. We are investigating this issue and apologize for any inconvenience.
Oct 21, 16:35 EDT
Uptime over the past 90 days. View historical uptime.
wwnorton.com (main website) ? Operational
90 days ago
100.0 % uptime
Today
Norton Ebooks ? Operational
90 days ago
99.99 % uptime
Today
InQuizitive ? Operational
90 days ago
99.99 % uptime
Today
Smartwork5 ? Degraded Performance
90 days ago
99.99 % uptime
Today
Norton Testmaker ? Operational
90 days ago
100.0 % uptime
Today
Additional Digital Resources ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 21, 2020

Unresolved incident: Smartwork Issue.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 13:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 10:00 EDT
Scheduled - W. W. Norton digital products will undergo scheduled maintenance on Thursday, October 15th from 10 AM to approximately noon EDT. There is no expected downtime during this maintenance. If you experience any issues, please contact our support team: https://support.wwnorton.com/request
Oct 12, 11:34 EDT
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020
Scheduled server maintenance for W. W. Norton
Completed - The scheduled maintenance has been completed.
Oct 11, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 08:00 EDT
Scheduled - The W. W. Norton website and online products will undergo system maintenance from 8:00 AM EDT until approximately 6:00 PM EDT on Sunday, October 11. New account creation, online purchases, and password changes will not be possible during this time. We apologize for the inconvenience.
Oct 2, 11:28 EDT
Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020
Reports of Access Problems to Norton Digital Products
Resolved - This incident has been resolved. If you require further assistance, please contact Norton support at https://support.wwnorton.com/request
Oct 8, 17:02 EDT
Monitoring - A fix has been implemented, and we are monitoring the results. If you require further assistance, please contact Norton support at https://support.wwnorton.com/request
Oct 8, 16:36 EDT
Investigating - We are currently experiencing a disruption that is limiting access to Norton Digital Products. Our team is working to identify the root cause and implement a solution.
Oct 8, 16:33 EDT
Oct 7, 2020

No incidents reported.

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