All Systems Operational
Uptime over the past 90 days. View historical uptime.
wwnorton.com (main website) ? Operational
90 days ago
99.92 % uptime
Today
Norton Ebooks ? Operational
90 days ago
99.93 % uptime
Today
Norton Illumine ? Operational
90 days ago
99.93 % uptime
Today
InQuizitive ? Operational
90 days ago
99.93 % uptime
Today
Smartwork5 ? Operational
90 days ago
99.93 % uptime
Today
Norton Testmaker ? Operational
90 days ago
100.0 % uptime
Today
Additional Digital Resources ? Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Website and digital order processing disruption
Resolved - This incident has been resolved. If you need additional assistance, please contact us via support.wwnorton.com/request
Jul 22, 08:41 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 07:11 EDT
Investigating - We are currently investigating an issue with order processing for new product purchases. Customers are unable to complete new purchases or create new accounts. Access to existing digital product accounts is not impacted. If you need help as we work to resolve this, please contact our Support team via support.wwnorton.com/request
Jul 22, 02:45 EDT
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Select videos and flashcards loading issue
Resolved - This incident has been resolved. If you continue to experience issues, please contact our support team at https://support.wwnorton.com/request.
Jul 16, 09:40 EDT
Investigating - We are investigating an issue where some flashcards and videos on our website are failing to load. We will provide updates as we make progress with the investigation.
Jul 15, 12:18 EDT
Jul 15, 2024
Jul 14, 2024

No incidents reported.

Jul 13, 2024
Scheduled maintenance and downtime for W. W. Norton digital products and website, Sat. 7/13, 5:00 AM - 12:00 PM EDT
Completed - The scheduled maintenance is complete. If you experienced any issues or need assistance, please contact our support team via support.wwnorton.com/request.
Jul 13, 11:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 05:00 EDT
Scheduled - The W. W. Norton website and digital products will undergo system maintenance from 5:00 AM EDT until approximately 12:00 PM EDT on Saturday, July 13th. During this maintenance window users will not be able to access any Norton digital products or the W. W. Norton website. Should you need assistance after the maintenance window, please contact our Support team: https://support.wwnorton.com/request
Jun 28, 16:10 EDT
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