All Systems Operational
wwnorton.com (main website) ? Operational
90 days ago
100.0 % uptime
Today
Norton Ebooks ? Operational
90 days ago
100.0 % uptime
Today
InQuizitive ? Operational
90 days ago
100.0 % uptime
Today
Smartwork5 ? Operational
90 days ago
100.0 % uptime
Today
Norton Testmaker ? Operational
90 days ago
99.95 % uptime
Today
Additional Digital Resources ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 27, 2021

No incidents reported today.

Oct 26, 2021
Resolved - The issue has been resolved and Exam/Desk copy requests for instructors are now getting processed. If you placed an exam copy order and saw an error message, you do not need to take further action. We are able to process those requests. For any other questions or concerns, please contact our support team via support.wwnorton.com/request
Oct 26, 15:49 EDT
Identified - We are investigating an issue where the exam/desk copy request for instructors is not working on wwnorton.com and order requests are not getting processed. Please hold on submitting requests until the matter is resolved. We will provide confirmation here when the issue is resolved..
Oct 26, 12:53 EDT
Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021
Completed - The scheduled maintenance has been completed.
Oct 16, 10:49 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 14, 12:43 EDT
Scheduled - W. W. Norton digital products will undergo system maintenance on Saturday October 16th, from 7:00 AM – 12:00 PM EDT. During this time, users will not be able to access any digital products or the Norton website. This maintenance is necessary for continued reliable performance of our digital products.
Oct 8, 17:07 EDT
Oct 15, 2021

No incidents reported.

Oct 14, 2021
Resolved - This incident has been resolved.
Oct 14, 18:12 EDT
Investigating - We are currently investigating reports that customers cannot access Norton Flashcards. If you require assistance, please contact Norton support at https://support.wwnorton.com/request
Oct 14, 17:07 EDT
Oct 13, 2021

No incidents reported.