All Systems Operational
wwnorton.com (main website) ? Operational
90 days ago
99.98 % uptime
Today
Norton Ebooks ? Operational
90 days ago
99.99 % uptime
Today
Norton Illumine ? Operational
90 days ago
99.99 % uptime
Today
InQuizitive ? Operational
90 days ago
99.99 % uptime
Today
Smartwork5 ? Operational
90 days ago
99.99 % uptime
Today
Norton Testmaker ? Operational
90 days ago
100.0 % uptime
Today
Additional Digital Resources ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 18, 2024

No incidents reported today.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Resolved - This incident has been resolved. If you continue to experience issues, please contact our support team at https://support.wwnorton.com/request.
Jul 16, 09:40 EDT
Investigating - We are investigating an issue where some flashcards and videos on our website are failing to load. We will provide updates as we make progress with the investigation.
Jul 15, 12:18 EDT
Jul 15, 2024
Jul 14, 2024

No incidents reported.

Jul 13, 2024
Completed - The scheduled maintenance is complete. If you experienced any issues or need assistance, please contact our support team via support.wwnorton.com/request.
Jul 13, 11:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 05:00 EDT
Scheduled - The W. W. Norton website and digital products will undergo system maintenance from 5:00 AM EDT until approximately 12:00 PM EDT on Saturday, July 13th. During this maintenance window users will not be able to access any Norton digital products or the W. W. Norton website. Should you need assistance after the maintenance window, please contact our Support team: https://support.wwnorton.com/request
Jun 28, 16:10 EDT
Jul 12, 2024
Resolved - This incident has been resolved. If you continue to experience problems, please contact Norton's support team: https://wwnorton.com/help
Jul 12, 16:55 EDT
Monitoring - A fix has been implemented. Login and purchases are back online. We will monitor for any remaining issues. If you continue to experience problems, please contact Norton's support team: https://wwnorton.com/help
Jul 12, 16:32 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 12, 16:19 EDT
Investigating - We are currently investigating reports of users unable to log in or make purchases across several Norton digital products. We will provide updates as we make progress with the investigation.
Jul 12, 15:48 EDT
Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.