Website and digital product order processing disruption

Incident Report for W. W. Norton & Company, Inc.

Resolved

This incident has been resolved. If you experienced any issues, please contact us at support.wwnorton.com/request

Posted Apr 30, 2022 - 09:53 EDT

Investigating

We are currently investigating an issue with order processing for product purchases. Access to existing digital products is not impacted. If you need help as we work to resolve this, please contact our Support team via support.wwnorton.com/request

Posted Apr 30, 2022 - 08:36 EDT

This incident affected: wwnorton.com (main website), Norton Ebooks, InQuizitive, Smartwork5, Norton Testmaker, and Additional Digital Resources.