Scheduled maintenance release for WW Norton Digital Products

Scheduled Maintenance Report for W. W. Norton & Company, Inc.

Completed

The scheduled maintenance has been completed.

Posted Oct 08, 2025 - 09:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 08, 2025 - 07:00 EDT

Scheduled

On Wednesday, October 8, starting at 7:00 AM Eastern Time, WW Norton will release a maintenance update that will affect Norton Ebooks, Norton Illumine, and Smartwork for approximately one hour. Student notebook and instructor content annotations in Norton Ebooks and Norton Illumine, and adaptive assignments in Smartwork will be unavailable during this time. Norton’s website and ecommerce will remain available. If you experience any issues after the maintenance window, please contact our support team for assistance: https://support.wwnorton.com/request

Posted Oct 03, 2025 - 11:39 EDT

This scheduled maintenance affected: Norton Ebooks, Norton Illumine, and Smartwork5.