Loading and log-in issue with Norton Courseware

Incident Report for W. W. Norton & Company, Inc.

Investigating

We are currently investigating an issue with loading time and user logins across Norton products and courseware. We will post updates here as we work to resolve it.

Posted Aug 27, 2026 - 12:36 EDT

This incident affects: wwnorton.com (main website), Norton Ebooks, Norton Illumine, InQuizitive, Smartwork5, Norton Testmaker, and Additional Digital Resources.