Intermittent credit card purchasing issue

Incident Report for W. W. Norton & Company, Inc.

Resolved

This incident has now been resolved. If you need assistance, please contact our support team at support.wwnorton.com/request

Posted May 30, 2025 - 09:06 EDT

Investigating

We are investigating reports of intermittent purchasing issues, possibly due to an internet outage. Please subscribe to this page for updates. If you need assistance in the meantime, please contact our support team at support.wwnorton.com/request

Posted May 29, 2025 - 17:59 EDT

This incident affected: wwnorton.com (main website), Norton Ebooks, Norton Illumine, InQuizitive, Smartwork5, Norton Testmaker, and Additional Digital Resources.