Email Confirmation Issue

Incident Report for W. W. Norton & Company, Inc.

Resolved

This incident has been resolved.

Posted Jul 26, 2019 - 18:11 EDT

Investigating

We are currently investigating reports that auto-generated confirmation emails and emails to reset passwords are not being sent to customers. Our support team is working to identify the root cause and implement a solution.

Posted Jul 26, 2019 - 15:58 EDT

This incident affected: wwnorton.com (main website), Norton Ebooks, InQuizitive, Smartwork5, and Additional Digital Resources.