Credit Card transaction issue

Incident Report for W. W. Norton & Company, Inc.

Resolved

This incident has been resolved.

Posted Aug 16, 2021 - 10:55 EDT

Monitoring

A fix has been implemented and the team is monitoring the results. If you experience any problems, please contact our Support Team via support.wwnorton.com/request.

Posted Aug 16, 2021 - 10:22 EDT

Investigating

We are investigating reports of credit card transaction failures on wwnorton.com. If you require assistance while we resolve this, please contact our Support Team via support.wwnorton.com/request.

Posted Aug 16, 2021 - 10:01 EDT

This incident affected: wwnorton.com (main website).