Technical Support form on the website intermittently not accepting submissions

Incident Report for W. W. Norton & Company, Inc.

Resolved

This incident has been resolved.

Posted Dec 01, 2020 - 16:43 EST

Investigating

We are investigating reports that customers are again intermittently encountering error messages when trying to submit technical support request forms. Our teams are working to resolve this issue. If you require assistance, please contact our support team at https://wwnorton.com/tech-support.

Posted Nov 15, 2020 - 05:25 EST

This incident affected: wwnorton.com (main website).