Improvement release for Norton Illumine

Scheduled Maintenance Report for W. W. Norton & Company, Inc.

Completed

The scheduled maintenance has been completed.

Posted Jan 09, 2026 - 13:10 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 09, 2026 - 10:10 EST

Scheduled

On Friday, January 9, at 10:00am Eastern, Norton will release an improvement update to the Norton Illumine ebooks. This release will fix an issue where NortonAI is unresponsive No outage is expected. Please contact our support team if you experience any problems and need assistance: https://support.wwnorton.com/request

Posted Jan 09, 2026 - 10:07 EST

This scheduled maintenance affected: Norton Illumine.