Intermittent digital purchase issues

Incident Report for W. W. Norton & Company, Inc.

Resolved

This incident has been resolved.

Posted Jul 16, 2021 - 10:51 EDT

Investigating

We are investigating intermittent issues with completing purchases of our digital products. If you experience an issue while trying to make a purchase of a digital product, please contact our support team for assistance via https://support.wwnorton.com/request.

Posted Jul 13, 2021 - 20:14 EDT

This incident affected: Norton Ebooks, InQuizitive, and Smartwork5.