Maintenance release for Norton Illumine, Norton Ebooks, and Smartwork, 8-1-25

Scheduled Maintenance Report for W. W. Norton & Company, Inc.

Completed

This maintenance will be rescheduled to a future date.
Posted Aug 01, 2025 - 08:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 01, 2025 - 06:30 EDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Jul 31, 2025 - 11:41 EDT

Scheduled

On Friday, August 1, from approximately 7:00 - 7:30 AM EST, Norton will release a maintenance update to databases supporting the Norton Ebook Reader, Norton Illumine ebooks, and Smartwork. This update will affect the creation of student and instructor notes in the ebook reader and adaptive assignment question completion in Smartwork. This outage should last for 30 minutes. Please contact our support team if you experience any problems beyond this timeframe and need assistance: https://support.wwnorton.com/request
Posted Jul 31, 2025 - 09:14 EDT
This scheduled maintenance affected: Norton Ebooks, Norton Illumine, and Smartwork5.