New account creation and purchases currently unavailable
Incident Report for W. W. Norton & Company, Inc.
This incident has been resolved, though we are continuing to monitor orders. If you experienced any issues, please contact us at
Posted May 09, 2023 - 12:35 EDT
We have identified an issue with our website and digital products where customers are currently unable to purchase or create new accounts. Our team is working on the issue and will post updates here. If you need help in the meantime, please contact our Support team via
Posted May 09, 2023 - 11:24 EDT
This incident affected: (main website), Norton Ebooks, Norton Illumine, InQuizitive, Smartwork5, Norton Testmaker, and Additional Digital Resources.