Textbook purchase options display issue on wwnorton.com

Incident Report for W. W. Norton & Company, Inc.

Resolved

This incident has been resolved.

Posted Nov 30, 2021 - 17:17 EST

Identified

We've identified an issue with the display of hardcopy textbook purchase options on wwnorton.com. Some textbook formats are not showing. Digital product purchase options are displaying correctly. Our team is working to resolve the issue. If you need assistance in the meantime to confirm textbook format options, pricing, or to make a purchase of a hardcopy book, please contact us via support.wwnorton.com/request

Posted Nov 30, 2021 - 16:18 EST

This incident affected: wwnorton.com (main website).