Smartwork issues being investigated

Incident Report for W. W. Norton & Company, Inc.

Resolved

This incident has been resolved. We apologize for any inconvenience.

Posted Aug 22, 2024 - 17:56 EDT

Identified

We have identified the root cause of the issue and are working to resolve it. We apologize for any inconvenience.

Posted Aug 22, 2024 - 15:46 EDT

Update

We are continuing to investigate this issue.

Posted Aug 22, 2024 - 14:26 EDT

Investigating

We've received reports of some users not able to access Smartwork. We're working on this and will post an update as soon as we can.

Posted Aug 22, 2024 - 14:26 EDT

This incident affected: Smartwork5.