Smartwork Issue

Incident Report for W. W. Norton & Company, Inc.

Resolved

This incident has been resolved.
Posted Feb 28, 2021 - 23:26 EST

Update

We are continuing to monitor for any further issues.
Posted Feb 28, 2021 - 22:56 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 28, 2021 - 22:56 EST

Investigating

We are currently investigating a Smartwork issue that may be impacting users. Our engineering team is investigating and we'll update asap.
Posted Feb 28, 2021 - 22:42 EST
This incident affected: Smartwork5.