Planned maintenance: Smartwork for General Chemistry

Scheduled Maintenance Report for W. W. Norton & Company, Inc.

Completed

The scheduled maintenance has been completed.

Posted Jul 17, 2021 - 07:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 17, 2021 - 06:30 EDT

Scheduled

One of Smartwork's third-party vendor partners will be performing required manitenance on Saturday, July 17th from 6.30am-7.00am ET. The impact of this maintenance will be very limited, with the potential of disruption to users accessing adaptive assignments in General Chemistry only. Non-adaptive assignments, and all other Smartwork disciplines will NOT be affected. During this 30 minute window, some users trying to access an adaptive assignment in General Chemistry may see an error message. If this is the case, please wait until after 7.00am ET and try again. If the problem persists, please contact our helpdesk.

Posted Jul 15, 2021 - 15:39 EDT

This scheduled maintenance affected: Smartwork5.