Smartwork5 unavailable

Incident Report for W. W. Norton & Company, Inc.

Resolved

This incident has been resolved.

Posted Sep 03, 2019 - 18:09 EDT

Update

We are continuing to investigate this issue.

Posted Sep 03, 2019 - 16:00 EDT

Investigating

We are currently experiencing an issue that limits customers' ability to login to Smartwork5. Our team is working quickly to identify the root cause and implement a solution.

Posted Sep 03, 2019 - 14:13 EDT

This incident affected: Smartwork5.