Website service disruption

Incident Report for W. W. Norton & Company, Inc.

Resolved

This incident has been resolved.

Posted Jul 31, 2019 - 06:52 EDT

Investigating

Due to necessary updates for the Norton network this morning, customers will be unable to make purchases, register a new account, change passwords, or contact the Help Desk. Our teams are working quickly and we will confirm when the work is complete.

Posted Jul 31, 2019 - 05:02 EDT

This incident affected: wwnorton.com (main website), Norton Ebooks, InQuizitive, Smartwork5, and Additional Digital Resources.