Norton Website access issue

Incident Report for W. W. Norton & Company, Inc.

Resolved

This incident has been resolved.

Posted Oct 13, 2019 - 14:45 EDT

Monitoring

A fix has been implemented to the Norton website, and the site is operational. We are continuing to monitor system performance.

Posted Oct 13, 2019 - 14:00 EDT

Investigating

We are getting reports of loading issues for the Norton website. Access to Norton digital products seems to be uninterrupted. Our engineers are looking into this issue and we'll provide an update just as soon as we can.

Posted Oct 13, 2019 - 13:36 EDT

This incident affected: wwnorton.com (main website).