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Completed -
The scheduled maintenance has been completed.
Nov 13, 11:15 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:15 EST
Update -
We will be undergoing scheduled maintenance during this time.
Nov 13, 08:00 EST
Scheduled -
On Wednesday, November 13, at 8:30am Eastern, Norton will release a maintenance update to the Norton Ebook Reader and Norton Illumine ebooks. This update includes user experience improvements to ebook loading in Safari and miscellaneous bug fixes. No outage is expected. Please contact our support team if you experience any problems and need assistance: https://support.wwnorton.com/request
Nov 13, 07:59 EST
Completed -
This maintenance will be rescheduled to a future date.
Nov 8, 17:19 EST
Scheduled -
The W. W. Norton website and digital products will undergo system maintenance from 8am-8pm Eastern on Sunday, November 10. New account creation, online purchases, and password changes will not be possible during this time. Access to products using existing accounts will not be impacted. Should you need assistance please contact our Support team: https://support.wwnorton.com/request
Oct 28, 11:50 EDT
Resolved -
This issue has been resolved. Should you have questions or encounter further issues with our search or catalog, please contact us via https://support.wwnorton.com/request
Nov 7, 12:40 EST
Investigating -
The search and catalog functions are currently not working on wwnorton.com. Our team is working on the resolution, and we will post updates here. Should you need help in the meantime, please contact us via support.wwnorton.com/request
Nov 7, 11:59 EST
